Smaller
Bigger
Previous
Next
Close Gallery
SANTO DOMINGO. - The new profiles of the 21st century tourist raise the need to improve professionalism, competence and skills to attract and meet the needs of various global traveler segments, the Spanish expert Maria Carmen Hidalgo affirmed Wednesday.
The head of Madrid’s Correspondent University Tourism School (UDIMA), speaking in the "Seminar on 21st Century Tourism" held in UCE University’s the Tourism School, detailed the new tourist profiles and of the professionals responsible for the industry’s management.
Hidalgo said the 10 key points of competence, skills and attitudes of the ideal tourism professional are the abilities to be creative, committed, leader of multidisciplinary teams, versatile, ethical, address people by name, digital knowledge, quality and excellence, technical and humanistic training and have an open mind."
New professional profiles
She said the industry’s changes require the creation of new professional areas, citing the co called "Community Manager", responsible for the management of communities and social networks for commercial or marketing purposes.
Facebook
Digg this
del.icio.us
Technorati
Yahoo
Good question PuntaCanaMike. And even if you should somehow develop these talented individuals via tourist run schools, what's to be keep them from jumping ship and going to higher wage environments?
hell out of her ,had to quit, the pay was one of the worst, "She reffered to them as NEGREROS."
So that is your answer Mike. With skills comes the pay.
The Spanish Resort operators are descendant from the Conquistadors that introduced slavery and exploitation to the new world. The day you see American Brands rid the DR of its freakin Spanish Poison, will be the day that tourism finally matured in the DR. The All Inclusive was an American invention in Miami Beach in the 50's to share amenities among sister properties of the same owner for the guest to benefit from freedom in multiple properties. This was twisted around by the Spanish to create Prisons, to poison the minds of tourists to not leave the property. The DR has about a 8% repeat business thanks to this Poison compared to 40% in Mexico where the All Inclusive does not prevent guests from going out to the community for a breather.
I am in the Industry and no Hotel developer wants to come in and compete with the All Inclusive Poison in a mid - economy scale and deal with the DR issues that only the Spanish can deal with because they introduced corruption to the DR!
Like, Duh!
It certainly isn't many affluent that want to return. In fact most that do actually return actually want to slop like hogs at the buffet and plop down with a book in the beach shade and don't care about where they are. Those people want to pay minimum for that and could have done the same in their own back yard with a bucket of KFC. But they save all year and have one week vacation a year to go to the beach and need the cheapest deal. Would you want to build a business for this crap?
All the 92% normal people who want more from their vacation are going up a wall by the third day and struggle to find something edible that has some taste and a redeemable activity within the prison walls they are confined to for the week. They can usually only average 2 excursions per visit and the rest of the time is the same routine. You can see how happy everyone is to leave at the Punta Cana airport and stop the diarrhea they have been suffering from since arriving.