EDEESTE has published a list of clients with the highest outstanding balances and is offering negotiation facilities. The company has enhanced its online platform, allowing users to manage their accounts quickly and securely from home.

Additionally, EDEESTE has extended service hours in all its offices, where specialized agents will provide various payment options. Customers who regularize their accounts within the next thirty days will have their late fees waived, though this does not apply to financing interest.

These measures aim to reduce unnecessary expenses and legal actions, offering users a simple and convenient way to stabilize their financial situations. EDEESTE emphasized that outstanding debts affect the company’s operations and sustainability, compromising its ability to provide quality service.

“We invite all our users to take advantage of this opportunity and use our online platform and offices to update their accounts. Together, we can overcome these challenges and build a more stable and sustainable energy future for our community,” said EDEESTE General Manager, Engineer Manuel Naut.

EDEESTE, committed to providing quality and accessible electric service for all, urges customers with outstanding debts to regularize their accounts within 30 days. Failure to do so will result in legal action.