Santo Domingo.- The National Observatory for Consumer Protection (ONPECO) has denounced scheduled blackouts as illegal under Law 125-01, highlighting their risks to public health. These outages jeopardize the preservation of food and medicines requiring refrigeration, particularly affecting nursing mothers who store breast milk.
ONPECO also criticized irregularities in electricity billing, citing unjustified increases even in unoccupied homes and rejecting the transfer of distributors’ losses to consumers. Additionally, it expressed concern over PROTECOM’s delays in resolving claims, with nearly 37,000 cases pending by the end of the last quarter. ONPECO urged the Superintendency of Electricity to prohibit late fee charges during active claims to protect consumers financially.
The organization called for greater promotion of solar energy, advocating for the elimination of taxes on solar panels to reduce electricity costs and dependence on fossil fuels.