Grupo Universal inaugurates modern branch in Puerto Plata

Puerto Plata — Grupo Universal inaugurated its new branch in the Plaza Comercial Paseo, on Luis Ginebra Avenue, in this city. The branch is designed with comfort and accessibility criteria for a personalized and efficient experience.

The opening, which brought together senior executives of the company, local authorities, customers, business partners, and health service providers, was blessed by Monsignor Julio César Corniel Amaro, bishop of the Diocese of Puerto Plata, who highlighted the potential that the new center represents to continue promoting the prosperity of the northern zone.

At the event, Francisco González, Vice President of Business North Zone of Seguros Universal, highlighted that this new branch offers more than 100 solutions for financial products, insurance, trusts, and services offered by the subsidiaries of this business conglomerate.

“This space not only represents an investment in infrastructure, but also in the trust and satisfaction of our customers. We strive to offer a service that is agile, comprehensive and that reflects our 60 years of excellence,” said González.

Innovative services and agile service

The new headquarters represents a physical expansion and a renewed commitment by Grupo Universal to be the financial ally that guarantees the well-being and prosperity of its customers, related parties, and the community.

The Universal branch offers agile services and new benefits that include personalized customer service. Procedures include express issuance of health contracts, immediate delivery of cards and policies, rapid inclusion of dependents, reimbursements, and medical authorizations.

In addition, it has a vaccination center, a vehicle inspection area designed to meet needs beyond insurance, and a self-checkout service, a solution that allows payments to be made or checks withdrawn, saving time and providing greater security.

Commitment to excellence and community

The expansion in Puerto Plata reflects Grupo Universal’s strategic vision, which focuses on combining technology, accessibility, and human quality at all its service points.

About Grupo Universal

It is a Dominican economic group dedicated to investment and the creation of financial, insurance, and service solutions. It is characterized by its solidity, ethical leadership, excellence, innovative vision, and commitment to the country’s sustainable development.

The Universal Group is made up of:

* Insurance subsidiaries: Seguros Universal, ARS Universal, Unit.
* Financial subsidiaries: Fiduciaria Universal, AFI Universal.
* Service subsidiaries: Autonovo, Suplidora Propartes, Administraciones Universal, and Asistencia Universal.