Tourism April 10, 2022 | 12:01 pm

JetBlue: poor service to users in the Dominican Republic is a trend in social networks

Between criticism and complaints, the American low-cost airline JetBlue once again became a trend on social networks for alleged poor service and unjustified delays of its flights.

Even though last year, the Civil Aviation Board ( JAC ) assured that the airline would improve its services in the Dominican Republic by taking measures to remedy the situations that arose before and during the Covid-19 pandemic, passengers assure that everything remains the same.

“It is the worst airline that can be used, lack of personnel, incompetence in the service and not to mention the abandoned luggage because they oversell the flights and they do not mind leaving suitcases… that is already a protocol for them and their bad service,” commented a user on Twitter.

Likewise, others indicated that they prefer to use other airlines since, in JetBlue, “Dominicans are not respected.”

The comments increased after last Tuesday, April 5, the airline Spirit announced that it had received an unsolicited offer of 3.6 billion dollars from JetBlue to acquire the airline. As a result, according to El Nacional, it has had a marked rivalry.

This, after Spirit and Frontier, announced last February a merger of 6,600 million dollars, which would represent the creation of the fifth largest airline in the United States, surpassing JetBlue in the number of miles flown by paying passengers.

Of course, people did not take long to react through social networks expressing that “Dominicans are crazy to leave JetBlue so that now they also want to damage Spirit.”

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Alberto martinez
April 10, 2022 12:05 pm

You get what you pay for, i dont see anybody complaining about Delta

jaq
April 16, 2022 11:30 am

It’s the only feedback Delta gets – only complaints.

Victor Manuel King
April 10, 2022 10:28 pm

I fly with Delta or United

Katherine Dejesus
April 11, 2022 12:54 am

Dominican Republic like to steak from te luggages I had missing things 😞 never to be found again! Poor service

Dennis
April 11, 2022 5:21 am

The service at all of the airlines has decreased significantly since the pandemic as they are all struggling with staff shortages and burdensome rules.

Tom Jones
April 11, 2022 8:28 am

JetBlue’s service has changed not doubt about it…for the worse. But as a business traveler Dominicans are the worst to travel with. No COUTH

Victor diaz
April 11, 2022 8:58 am

JetBlue are socks we the Dominican peoples need a different Airline to travel front Boston to Dominican Republic JetBlue only go in nights times

María Montilla
April 11, 2022 9:04 am

A mi me dejó el avión el día 7 por ellos cambiar la puerta de embarque a última hora y ni lo cambiaron en la pantalla y tampoco lo anunciaron por la bocina.

SEAFA
April 11, 2022 11:04 pm

Pero el vuelo salio con el resto de los pasajeros?

Jose
April 11, 2022 10:28 am

People have to stop flying with jet blue.I stop already for about 3 years

Disiss
April 11, 2022 12:56 pm

Ya es suficiente son mucha faltas y el personal que trabaja con su mal manejo como tratan ha los clientes y todo eso de igual manera tampoco permitir que metan otra aerolinea donde es el personal de ellos que esta mal son tanta falta que cometen y encima el cliente no tiene derecho ha hablar y para el colmo la mayoria no habla español y estan para socorrer al cliente.

Zoila cuevas
April 11, 2022 1:52 pm

Buenos hasta el momento es recibido buenas atenciones de JetBlue lo único es que ya no están realizándo viajes en la mañana directo desde florida a Santo Domingo baratos me encanta JetBlue

George Elian
April 11, 2022 2:15 pm

Poor service

Minerva
April 13, 2022 10:06 pm

Lamentablemente no tenemos nada mejor y JetBlue sigue aprovechando de la necesidad de los Dominicanos a la hora de viajar, siempre retrasados y muy mal servicios afuera y dentro del avión

Peggy
April 19, 2022 5:54 pm

JetBlue and Sprit both way too much drama and careless service.

James Irsay
April 20, 2022 8:02 pm

I remember when JetBlue to the DR was terrific, back around 15 years ago. But my most recent trips involved ridiculous delays, last minute plane changes (sometimes changed TWICE), and worst – mishandled baggage, placed on the wrong flight. Because I was not there to pick up my luggage at JFK, the authorities broke into my bag and assumed all those packages of yummy Cafe Santo Domingo contained DRUGS. All ten or so coffee packages were sliced open, spilling cafe molido all around the suitcase, which itself was cut and broken. I’ve had it with Jet Blue. Not worth it.