Santo Domingo – The Dirección General de Correos was created on November 16, 1963, and two years later, on November 15, 1985, it became the Instituto Postal Dominicano (Inposdom).
The services offered are express mail service (EMS), post office boxes, correogiros, business mail, declared value, parcel post, ordinary mail, registered mail, and postal pack.
Despite the progress it has tried to make, Inposdom has experienced a lot of dissatisfaction from its employees; many have demonstrated outside the institution demanding their payments. This situation has occurred over the years. In January 1995, employees of the Santiago province protested for several days over the delay of the double Christmas salary. In 2002, they protested for the payment of four overdue fortnights. At the beginning of this year, there were rumors that the double salary for 2023 had not been paid.
In the 1990s, complaints of letter violations, theft of valuable items, and situations with letter carriers were also widespread, cases that Modesto Guzmán, who became director of the entity, acknowledged. But over the years, credibility and trust improved.
The post office has also been in crisis due to diseases, as in 2001, when there was an outbreak of anthrax in some countries of the world. The entity took precautions to prevent it from entering the Dominican Republic. However, at that time, who was its director, José del Carmen Marcano, had said that the institution did not have sophisticated mechanisms to check the suitcases and packages that arrived at the post office.
This institution moves thousands of parcels, letters, checks, or shipments worldwide and to all provinces daily.
“The mail is no longer mail. The Dominican people understand that the mail is only a letter, it is not a letter, the letter is a myth. They are official documents and parcels. We bring parcels from all over the world and even take them to people’s doorsteps,” explains the current director of Inposdom, Erick Guzmán.
In addition to simple letters, thousands of official documents, notifications, and even the checks that baseball players receive with their payments arrive, the other 80% is parcels; “here correspondence is practically 20% or 30%”, adds Guzmán.
Packages arrive and leave Inposdom every day. The process goes step by step. First, people arrive at the reception if they send a package from the country to a part of the world.
Review.
Members of the National Drug Control Directorate (DNCD) who work in the institution check each package that arrives to verify that nothing illegal is being sent.
The packages have a tracking code, as it is called in the institution, indicating how they will be delivered and from which country they arrived. This is in addition to the indication placed by the General Directorate of Customs explaining its value in pounds and cost.