North Coast July 26, 2023 | 10:56 am

JetBlue passengers report they have been stranded for three days at the Puerto Plata airport

At least 40 JetBlue passengers, mostly Dominicans, have been stranded for three days at the Gregorio Luperón International Airport in Puerto Plata due to constant flight delays by the airline. The affected passengers were planning to travel to New York City, United States, and feared losing their jobs due to the airline’s “inefficiency.”

Passengers have been forced to sleep on the floor and benches within the terminal, as the flights keep getting delayed due to a reported lack of airline personnel. One JetBlue flight to John F. Kennedy Airport was scheduled to leave without passengers knowing the exact departure time, as the pilots were in their mandatory rest period.

This is not the first time JetBlue passengers in the Dominican Republic have faced delays and cancellations, and complaints about the company’s services are recurrent. Many frustrated travelers are calling on the Central Government to intervene and demand that JetBlue treats its customers with dignity and addresses the issues causing the delays.

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July 26, 2023 12:50 pm

Just stop flying with JetBlue. They will either resolve their issues or go out of business and be replaced by a company that values its customers.

July 26, 2023 1:02 pm
Reply to  Adrian

i know…. JetBlue is like all in the news..ppl need to fly on another airline knowing that if you book a ticket with them just assume there are going to be problems

Paul Tierney
July 27, 2023 8:56 am

What has happened to the folk at Puerto Plata is ugly part of the new norm of airline events. It is not just JetBlue having the interruptions of service. The Puerto Plata passengers have not been singled out. They are just the unlucky ones, unwilling victims of the fickle finger of fate.

It is evident times have changed. Years ago, when airlines were compassionate, they would help each other out when there were flight delays or cancellations. The affected airline could book and transfer passengers to other airlines to get them to destinations. Nowadays ?

July 28, 2023 1:38 am

when will arajet sign the open air treaty with the USA. it was supposed to happen in jan of 2023

August 19, 2023 7:23 am

I tried United, American, Delta and JetBlue. Unfortunately, they all are having the same issues and when these delay’s happen on foreign soil they are not bound by the US standards that require them to provide food and lodging for travelers when the delays and cancellations are of their fault. Perhaps the DR should consider placing these same rules for all airlines. Hit them in the pocketbook and they will listen.