Bahia Principe: “Misinformation about cases in DR damages our image and reputation”
The Bahía Principe hotel chain, belonging to the Piñero Group, clarifies the position of its lodging centers and collaborators in the case of tourists in which it has been involved.
The following is the full text of the hotel chain’s statement:
With regard to the two unfortunate events that took place in the Dominican Republic, and after various media, digital platforms and social networks disseminated, reposted or distributed false information, Bahia Príncipe Hotels & Resorts wishes to express its profound respect to the authorities and investigations in progress.
We reiterate our firm commitment to cooperate fully with the authorities and we expect a quick resolution of your consultations and actions, and we will not make any other statements that could interfere with them.
As a result of the erroneous information that has been published, with which we do not agree, Bahia Principe Hotels & Resorts has suffered great damage to its image and reputation. Serious insults and threats have been imposed on some of our more than 15,000 employees and their families, who are the backbone of our company and for whom we can not remain on the sidelines.
For 24 years, Bahia Principe Hotels & Resorts has operated in the Dominican Republic, which is one of the most internationally recognized destinations, and receives 7 million tourists from around the world annually. In the Dominican Republic, we have 14 hotels and more than 7,100 rooms, which makes us the largest hotel brand in the total number of hotel beds in the country. We welcome approximately 700,000 people each year.
The safety and comfort of our guests and staff is the core of our company’s values and works daily to ensure it. All of our properties in the Dominican Republic possess some of the most prestigious certifications in the industry, including Travelife certifications at the Gold level, as well as a Global Reputation Index (GRI) of 90 percent.
We reiterate that we totally disagree with the dissemination of false information published publicly that endangers the image and reputation of the company and the integrity and rights of our employees and their families, reserving, when necessary, the right to undertake the adequate legal action.