Tourism April 18, 2024 | 8:13 am

Frank Rainieri’s call for specialized education to improve tourism

Frank Rainieri, the visionary behind the Puntacana Group, emphasized the imperative need for the Dominican Republic’s tourism sector to evolve hand in hand with a more specialized workforce tailored to meet the rigorous standards of the global market.

“In the present landscape, where top-tier hotels, including all-inclusive resorts, are on the rise, a mere smile is no longer sufficient. That smile must be accompanied by impeccable service,” Rainieri asserted.

He advocated for a strategic shift in the educational paradigm, suggesting a transformation of existing universities into polytechnic institutions. These revamped centers would offer two-year programs aimed at equipping individuals with the technical skills necessary for the tourism industry.

Rainieri underscored the importance of nurturing a pool of technicians specialized in hospitality, advocating for a reduction in the number of graduates in hotel administration, aligning with the findings of Mitur’s March tourism activity report.

Recognizing the pivotal role of education in uplifting the tourism sector, Rainieri disclosed collaborative initiatives between the Puntacana Group, Loyola Polytechnic, and the Professional Technical Training Institute (Infotep) aimed at enhancing the specialized knowledge of future industry personnel.

Drawing upon the success story of Punta Cana’s development in La Altagracia province, Rainieri highlighted the transformative power of tourism in uplifting human capital. He reminisced about how individuals, once rural laborers with minimal education, seized the opportunity presented by tourism, trading machetes for languages and embracing service-oriented careers.

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Paul Tierney
April 18, 2024 8:38 am

A good education is the key for success. Tourists really appreciate knowledgeable staffs at resorts, hotels, and related tourism industries; staffs having education enhanced capabilities to straightaway accommodate tourist and company needs.

April 18, 2024 9:22 am

Can you imagine, he’s advocating for the brightest minds (university students), to be trained to be service providers??? How about being innovators, thinkers, scientists, educators???? SMH

Paul Tierney
April 18, 2024 9:49 am
Reply to  Brien

Every person is a service provider, to include innovators, thinkers, and educators. Service providers, including the educated in their life courses will move from calling to calling. Their educations and job experiences are transferrable.

Frank Rainieri is sowing seeds.

April 18, 2024 11:11 am
Reply to  Brien

And who says that BOTH things cannot be achieved? If you’ve been reading up on current news, you’d know that the gov’t has been investing strategically in technical education and training to pave the way for a robust logistics and semiconductor/technology industry. Tourism is not the only thing the country is betting on, it’s just one slice of the pie.

Last edited 1 month ago by DCamp21
April 18, 2024 4:54 pm

Minds first need to be trained to absolve and comprehend what’s taught to them …
Teach them to understand mentalities of of those they’re hosting…
Theoretical training is good ,but hands on practical is essential for achieving goals in any field, especially tourism( languages alone are proven not to be enough to be really successful)…

Our mentality needs major overhaul in order for everyone to reach full potential …

If Dominicans can be productive and successful abroad ,why can we do this here ?!