The General Directorate of Customs in the Dominican Republic launches mobile application to streamline application processes
Santo Domingo.- The General Directorate of Customs launched its new mobile application, DGA RD, where users have access to a wide portfolio of services. The application comes to streamline the application processes, by allowing the monitoring of their traceability. In addition, it has accurate information, in real-time, about each of the services offered by the institution.
Said application is available for download on major online stores such as Google Play and App Store, allowing easy distribution and access to users of different devices. Since its launch, the app has garnered a significant number of downloads, more than 500 in its version 1.1.0.
Within the application, the user has an easily accessible panel where they can view their documents and evaluate the status of their requests. Likewise, it has accessibility to a large number of services offered by the DGA.
Some of the services that can be requested are certificates, registrations, and renewals, among others, which can be of a general, import, and export nature. Each service has a detailed description of the cost, the procedures to follow, and the responsible department, with its contact information.
In addition, the application contains the functionality of consulting Courier packages and the generation of payment pins for individuals. With this innovation, Customs advances in terms of digitalization of its services, to provide a better and more efficient experience to all its taxpayers, saving time and resources.